{"id":3242,"date":"2024-05-15T10:59:33","date_gmt":"2024-05-15T08:59:33","guid":{"rendered":"https:\/\/minicargobike.com\/contact\/"},"modified":"2026-05-22T14:37:47","modified_gmt":"2026-05-22T12:37:47","slug":"contact-and-support","status":"publish","type":"page","link":"https:\/\/minicargobike.com\/en\/contact-and-support\/","title":{"rendered":"Contact and Support"},"content":{"rendered":"\n<div class=\"wp-block-cover has-parallax\" style=\"min-height:50vh;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-3749 size-full has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/minicargobike.com\/app\/uploads\/2024\/06\/Family-Up-Seifenblasen.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading heading-style--h1 has-white-color has-text-color has-link-color wp-elements-0b88cc7f661dde228507366cdceea0dc\" id=\"h-contact-amp-support\" style=\"text-transform:none\">Contact &amp; Support<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-0f90211cd921482ed46eeae45b05b1ad\">Got questions about our bikes or need some help? Our team in Hamburg is here for you.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer spacing-desktop--xl spacing-mobile--xl\"><\/div>\n\n\n<div class=\"wp-block-columns contact-form is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Great to have you here! Got questions about our bikes, want to book a test ride, or just share some feedback? We&#8217;d love to hear from you.<\/p>\n\n\n\n<p>Simply select the appropriate subject and tell us what it&#8217;s about. Your request will then be sent directly to the right team.<\/p>\n\n\n\n<p>We&#8217;ll get back to you as soon as possible.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n  <section class=\"form-block\">\n    <div class=\"form-block__inner\">\n      <div class=\"form-block__holder\">\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3361-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3361\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3242#wpcf7-f3361-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3361\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3361-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form__body\">\n\t<div class=\"form__topics-header\">\n\t\t<p><span class=\"form__topics-title\"><b>We are contacting you as<\/b><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form__row\">\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-buyer\"><span class=\"wpcf7-form-control wpcf7-radio form__radio\" id=\"buyer\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"your-buyer\" value=\"Retailer\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Retailer<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-buyer\" value=\"Supplier\" \/><span class=\"wpcf7-list-item-label\">Supplier<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"your-buyer\" value=\"Private customer\" \/><span class=\"wpcf7-list-item-label\">Private customer<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"your-buyer\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form__row form__topics\">\n\t\t<div class=\"form__topics-header\">\n\t\t\t<p><span class=\"form__topics-title\"><b>What is it about?<\/b> (Multiple selection possible)<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-topics\"><span class=\"wpcf7-form-control wpcf7-checkbox form__topics-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"your-topics[]\" value=\"Order \/ Shipping\" \/><span class=\"wpcf7-list-item-label\">Order \/ Shipping<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-topics[]\" value=\"Bike \/ Accessories advice\" \/><span class=\"wpcf7-list-item-label\">Bike \/ Accessories advice<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-topics[]\" value=\"Bike leasing\" \/><span class=\"wpcf7-list-item-label\">Bike leasing<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-topics[]\" value=\"Technical support\" \/><span class=\"wpcf7-list-item-label\">Technical support<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"your-topics[]\" value=\"Retailer \/ B2B enquiry\" \/><span class=\"wpcf7-list-item-label\">Retailer \/ B2B enquiry<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form__row form__row--inline\">\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form__input\" id=\"firstname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form__input\" id=\"lastname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form__row\">\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firm\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form__input\" id=\"firm\" aria-invalid=\"false\" placeholder=\"Company name\" value=\"\" type=\"text\" name=\"your-firm\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form__input\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form__input\" id=\"address\" aria-invalid=\"false\" placeholder=\"Address\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field form__field--select\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-countrytext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-countrytext form__select\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form__row form__row--inline\">\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-zip\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form__input\" id=\"zip\" aria-invalid=\"false\" placeholder=\"Postcode\" value=\"\" type=\"text\" name=\"your-zip\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form__input\" id=\"city\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"your-city\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form__row\">\n\t\t<div class=\"form__field\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form__textarea\" id=\"message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message*\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"form__footer\">\n <!--<div class=\"form__field\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-newsletter\"><span class=\"wpcf7-form-control wpcf7-checkbox form__checkbox\" id=\"newsletter\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"your-newsletter[]\" value=\"Subscribe to the YOONIT newsletter\" \/><span class=\"wpcf7-list-item-label\">Subscribe to the YOONIT newsletter<\/span><\/label><\/span><\/span><\/span>\n  <\/div>-->\n\t<div class=\"form__field\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-terms\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-terms\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span>I consent to the processing of my data in accordance with the <a href=\"\/privacy-policy\" target=\"_blank\">Privacy Policy<\/a>.<\/span><\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form__actions\">\n\t\t<div class=\"form__button\">\n\t\t\t<p><button type=\"submit\" class=\"button button--primary button--black wpcf7-form-control wpcf7-submit has-spinner\">Submit<\/button>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n      <\/div>\n    <\/div>\n  <\/section>\n<\/div>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer spacing-desktop--xl spacing-mobile--xl\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Great to have you here! Got questions about our bikes, want to book a test ride, or just share some feedback? We&#8217;d love to hear from you. Simply select the appropriate subject and tell us what it&#8217;s about. Your request will then be sent directly to the right team. We&#8217;ll get back to you as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3242","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YOONIT Contact &amp; Support<\/title>\n<meta name=\"description\" content=\"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/minicargobike.com\/en\/contact-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact and Support\" \/>\n<meta property=\"og:description\" content=\"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/minicargobike.com\/en\/contact-and-support\/\" \/>\n<meta property=\"og:site_name\" content=\"YOONIT Bikes\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-22T12:37:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/minicargobike.com\/en\/contact-and-support\/\",\"url\":\"https:\/\/minicargobike.com\/en\/contact-and-support\/\",\"name\":\"YOONIT Contact & Support\",\"isPartOf\":{\"@id\":\"https:\/\/minicargobike.com\/en\/#website\"},\"datePublished\":\"2024-05-15T08:59:33+00:00\",\"dateModified\":\"2026-05-22T12:37:47+00:00\",\"description\":\"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.\",\"breadcrumb\":{\"@id\":\"https:\/\/minicargobike.com\/en\/contact-and-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/minicargobike.com\/en\/contact-and-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/minicargobike.com\/en\/contact-and-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/minicargobike.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact and Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/minicargobike.com\/en\/#website\",\"url\":\"https:\/\/minicargobike.com\/en\/\",\"name\":\"YOONIT Bikes\",\"description\":\"Mini Cargobike \u2013 Maximum Mobility\",\"publisher\":{\"@id\":\"https:\/\/minicargobike.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/minicargobike.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/minicargobike.com\/en\/#organization\",\"name\":\"YOONIT Bikes\",\"url\":\"https:\/\/minicargobike.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/minicargobike.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/minicargobike.com\/app\/uploads\/2024\/06\/YOONIT-Logo-Black.png\",\"contentUrl\":\"https:\/\/minicargobike.com\/app\/uploads\/2024\/06\/YOONIT-Logo-Black.png\",\"width\":862,\"height\":128,\"caption\":\"YOONIT Bikes\"},\"image\":{\"@id\":\"https:\/\/minicargobike.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/yoonit.bikes\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"YOONIT Contact & Support","description":"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/minicargobike.com\/en\/contact-and-support\/","og_locale":"en_US","og_type":"article","og_title":"Contact and Support","og_description":"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.","og_url":"https:\/\/minicargobike.com\/en\/contact-and-support\/","og_site_name":"YOONIT Bikes","article_modified_time":"2026-05-22T12:37:47+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/minicargobike.com\/en\/contact-and-support\/","url":"https:\/\/minicargobike.com\/en\/contact-and-support\/","name":"YOONIT Contact & Support","isPartOf":{"@id":"https:\/\/minicargobike.com\/en\/#website"},"datePublished":"2024-05-15T08:59:33+00:00","dateModified":"2026-05-22T12:37:47+00:00","description":"Find help and information about our bikes \u2013 or use the YOONIT contact form to get quick answers from our team.","breadcrumb":{"@id":"https:\/\/minicargobike.com\/en\/contact-and-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/minicargobike.com\/en\/contact-and-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/minicargobike.com\/en\/contact-and-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/minicargobike.com\/en\/"},{"@type":"ListItem","position":2,"name":"Contact and Support"}]},{"@type":"WebSite","@id":"https:\/\/minicargobike.com\/en\/#website","url":"https:\/\/minicargobike.com\/en\/","name":"YOONIT Bikes","description":"Mini Cargobike \u2013 Maximum Mobility","publisher":{"@id":"https:\/\/minicargobike.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/minicargobike.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/minicargobike.com\/en\/#organization","name":"YOONIT Bikes","url":"https:\/\/minicargobike.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/minicargobike.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/minicargobike.com\/app\/uploads\/2024\/06\/YOONIT-Logo-Black.png","contentUrl":"https:\/\/minicargobike.com\/app\/uploads\/2024\/06\/YOONIT-Logo-Black.png","width":862,"height":128,"caption":"YOONIT Bikes"},"image":{"@id":"https:\/\/minicargobike.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/yoonit.bikes\/"]}]}},"_links":{"self":[{"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/pages\/3242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/comments?post=3242"}],"version-history":[{"count":20,"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/pages\/3242\/revisions"}],"predecessor-version":[{"id":9388,"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/pages\/3242\/revisions\/9388"}],"wp:attachment":[{"href":"https:\/\/minicargobike.com\/en\/wp-json\/wp\/v2\/media?parent=3242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}